WHY CHOOSE ACE?
WE MAKE FRIENDS
At Ace, we treat our clients how we’d like to be treated. To us, this means showing each client respect, offering the lowest prices in town and flexible payment plans, and welcoming them into the warm, caring Ace family. We value our relationships with our clients above all else. It’s safe to say that’s why our clients keep coming back. We’re grateful to have the most loyal clients in the industry and to have had the pleasure of getting to know them over the years. We mean it when we say “at Ace, we make friends!”
Good News Exchange
Ace is the only rent-to-own company to offer a Good News Exchange. This program reflects our commitment to working with clients to achieve ownership. It works like this: if you find that a product you’re renting is no longer right for you and your family, you can return it to Ace and apply all of the payments you have made on it to any other item of your choice and all of the payments you have made are transferred to the new product! This Exchange is revolutionary in the rent-to-own industry and solidifies Ace’s reputation as the king of customer service.
We have no interest in seeing our clients stuck with rental agreements that no longer work for them. If you’ve been paying off a washing machine, but suddenly find that you’ll be moving into an apartment where a washing machine is included, just give us a call. We’ll pick it up for you and you can apply what you’ve already paid for it toward something you could really use in your new apartment, like one of our stylish sectionals or bedroom sets.
120 Days Same as Cash
When you rent with Ace, you have the option of paying our “same as cash” price at any point within the first 120 days of your rental agreement. When you choose the “same as cash” option, 100% of any payments you’ve already made will be subtracted from the item’s “same as cash” price. This is just another example of how we’ll work with you to achieve ownership. We never charge hidden fees so, when we say same as cash, you know that’s exactly what we mean.
We don’t match prices. We beat them.
We’re committed to providing our clients with the best deals in town. That’s why, if you ever find a lower price, all you need to do is let us know. We won’t just match this price, we’ll beat it. This offer stands throughout the life of your agreement. If you find a lower price at any time, we’ll alter your agreement to beat that price.
Delivery and Repairs
We’ll deliver your purchase to your home for you. We’ll also answer any questions you may have. Plus, if your product needs repairs at any point during your agreement, we’ll come to your home and fix it for you, free of charge!
No Credit Check
We’ll never check your credit score because you aren’t borrowing anything from us. You’re simply renting-to-own. Rent-to-own is a great option for individuals who don’t want the hassle of a credit check or the long-term commitment of using credit.
Early purchase discount*
Our early purchase discount option may be exercised at any time during the term of the rental purchase agreement. This is an opportunity to buy out a rental purchase agreement early in order to take advantage of cash savings.
Don’t feel like renting? No problem!
We also offer the option of buying any of our items up-front. We’ll beat any competitors’ price and you’ll still be entitled to free setup and delivery on your first purchase!
We started with our commitment to the values of trust, respect, and friendship and built our business from there. Our values are at the core of everything we do and have been our guiding light through more than 35 years of business. We don’t just preach our values. We live them, every day.
Our business has been built on trust. We trust our employees to make the right decisions, we trust our clients to make the right choices for themselves and their families, and we trust ourselves to do what’s right, even if that means going against industry norms.
Respect is at the core of everything we do. We value our customers and employees as important members of the Ace family and we communicate our appreciation for them by basing every interaction on mutual respect.
Friendship is the natural result of our focus on our other two values of trust and respect. We’ve found that, when we treat everyone we meet with trust and respect, we end every day with more friends than we started with. We’re proud to call our long-term employees and clients friends and we’re looking forward to making more today!
* If the Early Purchase Discount Option is exercised in the first 120 days, 100% of the total rental dollars paid will be subtracted from the established cash price of the item. If it is exercised after the first 120 days, there will be a substantial discount for paying off early.